Terms of Service

Overview

This website is operated by IkiPik. Throughout the website, the terms "we", "us" and "our" refer to IkiPik.

By visiting our website or purchasing from us, you agree to these Terms of Service, together with our Privacy Policy, Refund Policy and Shipping Policy.

These terms apply to all website visitors and customers. If you do not agree to them, you must not use this website or purchase our products.

Online Store Terms

You must provide current, complete and accurate information when placing an order.

You must not use our products, website or services for any unlawful or unauthorised purpose, or breach any applicable law while using them.

You must not transmit viruses, malicious code or other material that may damage or interfere with this website or its operation.

Products and Product Information

We make reasonable efforts to ensure product descriptions, photographs, measurements, prices and other information are accurate. Colours and appearance may vary slightly depending on lighting, photography and the device used to view the website.

Product availability may change without notice. We may modify or discontinue a product at any time.

Our fishing and outdoor products include sharp or pointed components and must be handled responsibly. Customers are responsible for reading any supplied instructions, using products only for their intended purpose, wearing appropriate protective equipment where necessary and keeping products away from children.

Nothing on this website constitutes professional fishing, boating, food-safety or animal-welfare advice. Customers are responsible for complying with all laws, regulations and fishing requirements applying in their location.

Orders

Submitting an order does not guarantee its acceptance. We may refuse or cancel an order where reasonably necessary, including where:

• a product is unavailable;
• pricing or product information contains an obvious error;
• payment cannot be authorised;
• we reasonably suspect fraud, misuse or unauthorised resale; or
• we cannot deliver to the address provided.

If we cancel an order after payment has been received, we will refund the amount paid for the cancelled item or order.

You are responsible for ensuring your delivery address and contact information are correct before submitting your order. Contact us as soon as possible if you notice an error. We cannot guarantee that an order can be changed once it has been processed or dispatched.

Prices and Payment

Unless otherwise stated, prices displayed on the Australian store are in Australian dollars and include GST where applicable.

Shipping costs and any other applicable charges will be displayed at checkout before payment is completed.

Payment must be received in full before an order is processed. Payments are handled through the secure payment methods available at checkout.

Shipping and Delivery

Shipping options, charges and estimated delivery timeframes are provided at checkout or in our Shipping Policy.

Delivery timeframes are estimates only and may be affected by postal delays, weather, public holidays, remote locations or circumstances outside our reasonable control.

Any rights you have under the Australian Consumer Law continue to apply.

Returns, Refunds and Consumer Guarantees

Returns, exchanges and refunds are handled in accordance with our Refund Policy.

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You may be entitled to a repair, replacement, refund or another remedy if a product fails to meet an applicable consumer guarantee.

Nothing in these Terms of Service excludes, restricts or modifies any right or remedy that cannot lawfully be excluded, restricted or modified.

Safe and Responsible Product Use

You must use IkiPik products carefully, responsibly and only for their intended purpose. Several of our products — including fish spikes, knives, spinal wires and coring tools — have sharp or pointed components capable of causing injury if misused.

You are responsible for keeping these products away from children, storing them safely with any protective cover in place, and using appropriate care when handling, cleaning or carrying them. If a product is supplied with care or safety instructions, you should read and follow them before use.

Product Misuse and Safety

Our products are designed for fishing, fish processing and related outdoor use. Any use outside their intended purpose is at your own risk.

We are not liable for injury, loss or damage arising from misuse, improper handling, lack of reasonable care, or use of a product for a purpose other than that for which it was designed.

Intellectual Property

All content on this website — including text, graphics, logos, product names, images and design — is owned by or licensed to IkiPik and is protected by applicable intellectual property laws.

You may not reproduce, copy, distribute or otherwise use any content from this website for commercial purposes without our prior written permission.

Reviews and Customer-Submitted Content

If you submit a review, photo, comment or other content to us or to this website, you grant IkiPik a non-exclusive, royalty-free licence to use, reproduce and display that content in connection with our business, including in marketing.

You must not submit content that is false, defamatory, offensive, infringes another person's rights, or that you do not have permission to share. We may remove or decline to publish any submitted content at our discretion.

Third-Party Services and Links

This website may use third-party services (such as payment processors and delivery providers) or contain links to third-party websites. We are not responsible for the content, accuracy or practices of third-party websites or services, and your use of them is subject to their own terms and policies.

Prohibited Use

In addition to other prohibitions set out in these Terms, you must not use this website: for any unlawful purpose; to solicit others to perform unlawful acts; to infringe intellectual property rights; to harass, abuse or discriminate against others; to submit false or misleading information; to upload viruses or malicious code; to collect or track the personal information of others; or to interfere with or circumvent the security features of the website.

We reserve the right to terminate your access to the website for violating any of these prohibited uses.

Website Availability and Errors

We do not guarantee this website will be available, uninterrupted, secure or error-free at all times. We may suspend, withdraw or restrict access to all or part of the website without notice, including for maintenance.

We reserve the right to correct any pricing, product or typographical errors, and to refuse or cancel any order affected by such an error, even after an order has been submitted.

Liability

To the maximum extent permitted by law, IkiPik is not liable for any indirect, incidental or consequential loss arising from your use of this website or our products, except where such liability cannot be excluded under the Australian Consumer Law.

Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded, restricted or modified under the Australian Consumer Law or other applicable legislation.

Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use and protect your personal information.

Governing Law

These Terms of Service are governed by the laws of Western Australia, Australia. Any disputes arising from these Terms or your use of this website will be subject to the exclusive jurisdiction of the courts of Western Australia.

Changes to These Terms

We may update these Terms of Service from time to time. Changes take effect once published on this website. Continued use of the website after changes are published constitutes acceptance of the updated Terms.

Contact

If you have questions about these Terms of Service, please contact us at evolvetackle@gmail.com.