Shipping policy

Shipping Policy

Order Processing

Orders are generally processed within 1–3 business days, excluding weekends and public holidays.

During busy periods, promotions or holidays, processing may take slightly longer. We will contact you if there is a significant delay with your order.

Shipping Within Australia

Shipping costs and available delivery options are calculated and displayed at checkout based on your order and delivery address.

Delivery timeframes shown at checkout are estimates only. Delays may occur due to postal networks, weather, public holidays, remote locations or circumstances outside our control.

Once your order has been dispatched, you will receive a shipping confirmation email with tracking information where available.

Delivery Addresses

Please check that your name, delivery address and contact details are correct before placing your order.

If you notice an error, contact us as soon as possible at evolvetackle@gmail.com. We cannot guarantee changes can be made after an order has been processed or dispatched.

We are not responsible for delivery delays or additional costs resulting from incorrect or incomplete information supplied at checkout.

International Shipping

International ordering is not currently available through our online store.

We intend to introduce international shipping once accurate rates have been established for different destinations, parcel weights and order sizes.

Lost, Delayed or Damaged Parcels

If your parcel is significantly delayed, lost or arrives damaged, please contact us at evolvetackle@gmail.com with your order number.

We will work with the delivery provider to investigate the issue and assist with an appropriate resolution. Your rights under the Australian Consumer Law are not affected.